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Conversational AI · Voice & NLP

Conversations that
actually sound human.

Not a chatbot. A conversation.

Deepvoxx combines real-time voice AI, contextual NLP, and enterprise-grade LLMs to handle millions of customer interactions that feel natural, resolve faster, and learn from every exchange.

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99.7%
Intent accuracy
2.4M+
Daily conversations
47+
Languages
<100ms
Response latency
Capabilities

End-to-end conversational AI
for enterprise CX

Six integrated modules, one orchestration layer. Every conversation across every channel handled by a single platform that knows your customers.

Voice AI
Real-time speech recognition, sentiment analysis, and lifelike text-to-speech with sub-100ms latency.
NLP Engine
Intent classification, entity extraction, and context-aware multi-turn dialogue management.
Generative AI
LLM-powered responses with enterprise guardrails, knowledge retrieval, and brand-voice conditioning.
Analytics & Insights
Real-time dashboards surfacing intent trends, sentiment drift, resolution rates, and escalation signals.
Omnichannel Orchestration
Web, mobile, voice IVR, chat, WhatsApp, and contact centre — one context thread across all surfaces.
Deepvoxx Agent
LIVE · Aria v4.1
web-chat
Hi there! I'm Aria. How can I help you today? 👋
09:14 AM · confidence 0.99
I need help with my order #DV-12345, it hasn't arrived.
09:14 AM
I can see order #DV-12345 — it's in transit with FedEx and estimated to arrive by end of day tomorrow. Want me to send you a live tracking link?
#DV-12345 track-order neutral
09:14 AM · 74ms · resolved ✓
Yes please, and can you also check if I can change the delivery address?
09:15 AM
The platform

Engineered for performance at scale

Every layer of the stack purpose-built for high-volume, low-latency customer conversations.

01
Sub-100ms Response
Real-time inference pipeline with edge-deployed models. Customers never wait long enough to notice the AI is thinking.
≤ 74ms p99 latency
02
Enterprise Security
SOC 2 Type II in progress. GDPR and HIPAA-eligible architecture. All conversation data encrypted in transit and at rest.
SOC 2 · GDPR · HIPAA
03
Custom Model Training
Fine-tune on your knowledge base, brand voice, and historical conversations. Your AI, shaped to your business.
Domain fine-tuning
04
Omnichannel by Default
One integration, every channel. Web, mobile, voice, chat, WhatsApp, and contact centre with a shared conversation context.
8+ channel types
05
Infinite Auto-Scale
Elastic infrastructure that scales from 100 to 10M conversations per day without re-architecture or pre-warming.
Auto-scaling · 99.99% SLA
06
Workflow Drag & Drop
No-code conversation builder for rapid deployment. Ship a fully functional support flow in under an hour — no ML engineer required.
No-code builder
Why Deepvoxx

The deep advantage

What makes Deepvoxx the platform CX leaders choose over point solutions.

99.7%
Intent accuracy
62%
Avg. ticket deflection
4.1×
ROI vs. human-only CX
2 wks
Avg. time to production
01
Superior intent accuracy
99.7% accuracy powered by proprietary deep learning models trained on over 2 billion real conversations — across industries, accents, and dialects.
02
Feels like talking to a person
Emotional intelligence, context retention across sessions, and personality adaptation to your brand voice. Customers often don't realise it's AI.
03
Live in two weeks, not two quarters
Pre-built templates, drag-and-drop workflow builder, and a dedicated launch engineer mean you go live in under 14 days from contract sign.
04
Gets smarter with every call
Continuous learning pipeline improves intent models and knowledge coverage from live traffic — no manual retraining cycles required.
Industries

Trusted across every major industry

Deepvoxx is deployed across the sectors where conversation quality matters most.

Retail & E-Commerce
Order tracking, returns, product recommendations, and personalised shopping assistance — automated end to end.
→ Deflection avg. 71%
Healthcare
Patient scheduling, symptom triage, insurance verification, and medication reminders at HIPAA-eligible standards.
→ HIPAA-eligible
Banking & Finance
Fraud detection alerts, transaction support, loan origination assistance, and 24/7 account management.
→ SOC 2 certified path
Customer Support
24/7 automation with intelligent escalation to human agents when sentiment or complexity warrants it — zero cold handoffs.
→ 62% avg. ticket deflection
Travel & Hospitality
Booking management, itinerary changes, multi-language concierge, and real-time travel disruption handling.
→ 47 languages
Education
Student admissions queries, course support, tutoring assistance, and administrative triage — always available.
→ 24/7 availability
Process

Live in four steps. Two weeks.

From kick-off call to live conversations in 14 days.

1
Define your use case
Tell us your CX goals, pain points, and channels. We scope the deployment in a 60-minute discovery call.
2
Train your model
We fine-tune Deepvoxx on your knowledge base, brand voice, FAQs, and historical conversation data.
3
Integrate & test
Deploy to your channels, run pilot conversations with real users, and dial in escalation thresholds.
4
Launch & optimise
Go live, watch the dashboards fill, and let the continuous learning pipeline improve intent accuracy over time.
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Reviews

What our clients actually say

Real feedback from CX leaders who deployed Deepvoxx in production.

"
★★★★★

"Deepvoxx cut our support ticket volume by 62% in the first month. What surprised us most was how well it handled complex, multi-step queries — things we assumed would always need a human agent."

Jessica
VP Customer Experience, RetailChain
"
★★★★★

"The voice recognition quality is unlike anything else we evaluated. Our patients genuinely can't tell they're speaking to an AI. That level of naturalness changes the entire interaction dynamic."

Michael
CTO, HealthConnect
"
★★★★★

"We deployed across 12 countries in under two weeks. The multilingual accuracy and cultural nuance in responses are genuinely remarkable — far ahead of any competitor we benchmarked."

Amara
Director of Global Operations, FinCore
The team

The minds behind Deepvoxx

AI researchers, engineers, and CX veterans united by one mission: making AI conversations indistinguishable from the best human ones.

Dr. Alex Voss
Dr.James Oboly
CEO & Co-Founder
Ex-Google AI research. PhD in Computational Linguistics. 15+ years building NLP systems at scale.
Nina Thompson
Nina ogunse
CTO & Co-Founder
Former VP Engineering at Twilio. Distributed systems architect with deep expertise in real-time communications infra.
Dr. Raj Patel
Diana Ufedo
Head of AI Research
PhD in Machine Learning. Published at NeurIPS and ICML. Specialises in low-latency dialogue systems.
Sarah Mitchell
Stephen Obgoji
Head of Customer Success
Former VP of CX at Zendesk. 20+ years transforming customer experience operations at enterprise scale.
Get started today

Your AI CX journey
starts with one call.

Free trial, no credit card required. Our team will have you live in under two weeks.

Book a discovery call View documentation
Talk to us

We'd love to hear
what you're building.

Whether you're exploring AI for the first time or ready to move a large contact centre, our team will scope the right solution.

Phone
+2349070301472
Office
Alhaji Dash Motors Makurdi, Nigeria